Shipping policy

Shipping Policy

Thank you for shopping at urbnkart! We strive to get your orders to you as quickly and safely as possible. Below are the details of our shipping policy:

Order Processing Time

  • All orders are typically processed and packed within [1-2 BUSINESS DAYS].

  • Orders placed on weekends or public holidays will begin processing on the next business day.

Shipping Costs

  • [FREE SHIPPING] is available on most orders. Any applicable delivery charges will be clearly displayed at checkout before you finalize your payment.

Delivery Timeframes & Methods

We ship across India using leading, reliable courier partners. Your delivery timeline depends on your location:

  • Metro & Major Cities: [3-5 BUSINESS DAYS]

  • Tier-2 & Tier-3 Cities: [5-7 BUSINESS DAYS]

  • Rural & Remote Areas: [7-10 BUSINESS DAYS]

Delivery Issues & Delays

  • Delays: While we aim for on-time delivery, occasional delays may happen due to extreme weather, festivals, or courier logistics surges.

  • Incorrect Address: Please ensure your shipping address and phone number are correct at checkout. We cannot modify delivery details once the package has been dispatched.

  • Support: If your package is delayed by more than [3-5 days] past its estimated delivery date, please contact us at [YOUR CONTACT EMAIL/PHONE] with your Order ID, and we will resolve it for you immediately.